Return & Refund Policy

At Imminent Flair, we stand behind our cybersecurity consultancy, web design services, and digital products. If you are not entirely satisfied with your purchase, we're here to help.

1. Digital Products & Software

Due to the nature of digital content, returns are handled as follows:

• Software & Licenses: You have 14 days from the date of purchase to request a refund, provided the license key has not been activated or the digital assets have not been downloaded.
• Custom Web Designs: Once project milestones are approved and work has commenced, payments for that milestone are non-refundable.

2. Consultancy Services

Our cybersecurity assessments and consultancy services are billed based on expertise and time. If you wish to cancel a scheduled service:

• Cancellations: Requests made 48 hours prior to the start of a consultation are eligible for a full refund.
• In-Progress Services: If you are unsatisfied with an ongoing consultancy, please contact your project manager immediately to discuss a partial credit or resolution.

3. How to Initiate a Return

To start a return or refund request, please follow these steps:

1. Email our support team at support@imminentflair.com with your order number.
2. Provide a brief description of the issue or the reason for the request.
3. Our team will review your request within 3-5 business days.

4. Refunds

Once your return request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies (typically 5-10 business days).

5. Contact Us

If you have any questions on how to return your item to us, contact us:

Website: imminentflair.com
Email: support@imminentflair.com
Address: Imminent Flair HQ